Privacy Policy
Last updated: July 2026Information We Collect
When you use Lycemart, we collect information you provide directly, such as your name, phone number, delivery address, and order details. We also collect information automatically, including your device type, browser, and approximate location, to help us deliver orders accurately and improve our service.
How We Use Your Information
We use your information to process and deliver your orders, communicate order updates, provide customer support, and improve our products and services. We may also use your contact details to confirm orders by phone or message.
Sharing Your Information
We share your delivery details with our riders and logistics partners solely to fulfil your order. We do not sell your personal information to third parties. We may share information with service providers who help us operate Lycemart, such as payment processors and mapping services, under confidentiality obligations.
Payment Information
For mobile wallet payments (EasyPaisa, JazzCash), we ask you to upload a payment screenshot for verification. We do not store your wallet PIN or full account credentials. Cash on Delivery orders are settled directly with our rider at the time of delivery.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You can update your account details, delivery addresses, and contact information at any time from your account settings. You may also contact our support team to request access to, correction of, or deletion of your personal data, subject to applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of Lycemart after changes are posted means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at info@lycemart.com.